Knowledgebase : eMail

Passwords provide the first line of defense against unauthorized access to your computer and online accounts. The stronger your password, the more protected these resources will be from hackers and malicious software.

Typically, people create a password based on personal whim or how easy they are to remember; while this may be easier, it puts your account security at risk.

You should make sure you have strong passwords for all accounts you create or manage.

Password Security Dos and Don'ts

Do

  • Do use 9-14 characters in your password, at a minimum.
  • Do use an alphanumeric password.
    • A mixture of letters and numbers.
  • Do use symbols in your password.
    • Punctuation marks, mathematical symbols, ANSI characters, etc.
  • Do use a mix of both lowercase and capital letters.
  • Do use unique passwords for each account or login you have.
    • If you manage email for your domain through Managed.com, this is especially important.
  • Do use a mnemonic device, or a passphrase, to help remember your password.
    • Passphrase examples are below.

Do Not:

  • Do not use personal information such as your name, birthday, address, telephone number, names of family members, maiden names, etc. Any information about you, or those associated with you, that is publicly available should be off limits.
  • Do not use information related to your user, account, or website.
  • Do not use any word in any language spelled forward or backward.
  • Do not use the same password for multiple accounts, especially if they are associated with the same resource.
    • An example is if you manage email with your web hosting.
    • Every account should have a unique, secure password.
  • Do not use things like "123456" or any combination of the word "password".
    • These are the least secure types of passwords you could possibly use and they will cause your account to become compromised.
  • Do not continue to use any default passwords that an account or system gives you to start with.
    • Change these immediately.

Suggestions for Creating Strong Passwords

Password Generators

If you're unsure of what to use for a strong password, or having difficulty coming up with one, consider using a Strong Password Generator tool. These will give you a secure password, but the passwords they create will often be harder to remember. Some examples are:

The Passphrase Method

Consider using the passphrase approach to your passwords. A passphrase consists of a phrase that has special meaning to you, therefore making it easier to remember. For example: 

  • I love going to concerts. Live rock music is the best!

Take the first letter of each word in your passphrase, and include any punctuation and capitalization there may be. In this case you should end up with the following password:

  • Ilgtc.Lrmitb!

Strengthen Your Passwords to Protect Your Data

These are just a few of the ways you can strengthen the passwords on your accounts. Remember to follow these best practices, and avoid the pitfalls outlined, and you will improve the security of all your passwords.

When in doubt, ask yourself what would happen if someone gained access to any individual account you own or manage. How bad could it potentially be if that data was in the wild, or if you were locked out of a password-protected system? Apply strong password policies to all of your accounts you need to secure.

Your email accounts can be set up and accessed in two ways. Firstly they can be set up on you local machine via an application such as Microsoft Outlook or Thunderbird using a "POP3" connection, and secondly via a Webmail interface which allows you to check your mail from any browser anywhere in the world.

In order to set up and access your email accounts please follow the instructions below:
Your mail server will be either mail.webcreationuk.com or mail2.webcreationuk.com, please consult the e-mail sent to you when your account was originally set up.

Setting up your account on your local machine
In order to do this you will need the following details:
POP3 server: mail.cpasytes.com
SMTP server: mail.cpasytes.com
In the case of the SMTP server, depending on the ISP that you connect to the internet with this can in some cases change. For example if you connect via Orange then you must use the Orange SMTP server which is smtp.wanadoo.co.uk

Username: the FULL email address you are setting up (for example, info@yourdomain.com )
Password: The password assigned to you by our team when you requested the email account

You should activate the check box for "my outgoing server requires authentication" from the Properties / More Settings area of your new account

Accessing your email accounts via Webmail
Once an account has been created, you can also access it via your browser. Emails that are sent to you are stored here first. If you also have the account set up on your local machine, when you "send and receive" all the emails in your Inbox will be removed from the Webmail account and delivered to your local machine.

Name: the FULL email address you wish to access (e.g. info@yourdomain.com)
Password: the password assigned to you by our team when you requested the email account.
Once logged in you should enter your personal details, and then the account is ready to use.

Changing Your Password
If you have forgotten your password or wish to change it, please contact us via our helpdesk system.